Privacy Policy & Terms

1. Introduction

SkillCraft Productions LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (www.skillcraftproductions.com) or use our services.

2. Information We Collect

We collect information you voluntarily provide when you:

Fill out our contact form
Register for a course
Sign up for our waiting list
Communicate with us via email or phone

This information may include:

Name
Email address
Phone number
Course or program interests
Any additional information you choose to provide in your message

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries
Process course registrations
Send course-related information and updates
Improve our website and services
Communicate about new courses or offerings (only if you have expressed interest)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-Party Services

Our contact form is processed through Formspree, a third-party form handling service. When you submit our contact form, your information is transmitted through Formspree's servers. You can review Formspree's privacy policy at https://formspree.io/legal/privacy-policy.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of any marketing communications

To exercise these rights, contact us at [email protected].

7. Photography & Video Policy

Photography and video recording during courses is only permitted with the express consent of the instructor. Unauthorized recording is prohibited. If you wish to document any portion of a course for personal use, please ask the instructor for permission before the course begins.

Photography of Minors: To protect the privacy and safety of young participants, SkillCraft Productions will only photograph or video record participants under the age of 18 with explicit parental or guardian permission. Parents/guardians may grant or decline photo permission on the Parental Consent Form. Photos of minors with permission may be used for SkillCraft Productions marketing materials, website, and social media. Parents/guardians may revoke photo permission at any time by contacting us at [email protected].

8. Liability Waivers

Some hands-on courses may require participants to sign a liability waiver prior to participation. If a waiver is required for a specific course, this will be clearly stated in the course description. Participants will receive waiver documentation prior to the course date.

9. Cancellation & Refund Policy

Standard Classes (4 Hours)

14+ days before class: Full refund.
7–13 days before class: 50% refund or full credit toward a future class.
Less than 7 days: No refund. One-time transfer to another session permitted.
No-shows: Full forfeiture, no transfer.

Weekend Workshops (12 Hours)

21+ days before workshop: Full refund (minus $100 non-refundable deposit).
14–20 days before workshop: 50% refund or full credit toward a future workshop.
Less than 14 days: No refund. One-time transfer to another session permitted.
No-shows: Full forfeiture, no transfer.

Class Minimums

A minimum of 4 registered students is required to hold any class or workshop. If the minimum is not met, registered students will be notified and offered the choice of transfer to the next available session or a full refund.

Payment Terms

Standard classes ($165): Payment in full at time of registration.
Weekend workshops ($399): $100 non-refundable deposit at registration. Balance due 14 days before the course start date.
Corporate/group bookings: 50% non-refundable deposit to confirm. Balance due 14 days prior.

If balance is not received by the deadline, the student's spot is released and the deposit is forfeited.

To request a cancellation or refund, contact us at [email protected].

10. Cancellation by SkillCraft Productions / Weather Policy

SkillCraft Productions reserves the right to cancel or reschedule courses due to instructor illness, emergency, insufficient enrollment, facility unavailability, or other unforeseen circumstances.

Weather-Related Cancellations: For outdoor courses or in the event of severe weather conditions (including but not limited to winter storms, hurricanes, flooding, extreme heat, or tornado warnings), courses may be cancelled or rescheduled at the discretion of SkillCraft Productions to ensure participant safety.

Notification: In the event of a cancellation by SkillCraft Productions, registered participants will be notified as soon as possible via the email and/or phone number provided during registration.

Refunds for SkillCraft Cancellations: If SkillCraft Productions cancels a course and cannot offer a suitable rescheduled date, participants will receive a full refund. Participants may also choose to apply their payment toward a future course.

11. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. Some courses are available to teens ages 13 and older with parental consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.